privacy policy

1. Information We Collect

She Cleans Collective

We may collect personal information including name, email address, phone number, property or service details, and any information submitted via enquiry forms or communications.

2. How We Use Your Information

Your information is used to respond to enquiries, assess service suitability, provide and manage services, and communicate regarding bookings or requests. We do not sell, rent, or trade personal information.

3. Storage & Security

Reasonable steps are taken to protect personal information from misuse, loss, or unauthorised access.

4. Sharing Information

Necessary information may be shared with trusted independent subcontractors solely for service delivery purposes.

5. Access & Corrections

You may request access to or correction of your personal information by contacting us via email info@shecleanscollective.com or via website.

6. Contact

For privacy-related enquiries, please contact us through via email info@shecleanscollective.com or via website.

7. Complaints procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by Alyse Parsons and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.